The importance of having an inclusive and representative board of Trustees, by Ellie Lee. Trustees’ Week 2021.

Something I have learned working with people with additional needs, mental and physical health issues, and those who are facing isolation and hardship, is that they are the real experts of their condition. They are resourceful and use everyday creativity and innovation to manage and overcome their difficulties.

They might not be aware of their potential and finding the right support often means they are finally able to explore possibilities they could not see before. Once they see that, they are capable of really making a change, for themselves and for others too, involving people with similar experiences on their journey.

We charity workers, are people who have dedicated our professional lives in helping others, giving them the support, but also the choice and the trust that they need most. We believe in their abilities to rise above challenges, because otherwise we would not do what we do.

Every day I see the impact of hard work with clients. I see them embracing a journey which improves the quality of their lives, fights isolation and loneliness, improves skills. I feel proud. Having somebody fighting their corner, the battle is not as bad with an ally. I also see that one of the fruits of that work is for clients to want to give back in a way they received help. They want to volunteer, to be an active part of the community they belong to. They want to use the strength that you helped them to build, to help others. And I personally believe that we should encourage them to take that path as far as they can, because they can really make a difference.

Many groups already understand how having people with lived experience of the issues their clients face, on the board of the trustees, is an incredibly positive asset for the organisation. They can deeply understand the needs of the people the charity wants to help, assessing how things are done from their perspective, but also appreciating the work that everyone is doing behind the scenes. Most importantly, they can bring a creative, innovative, problem solving attitude that is a powerful features for a trustee. They will be the advocates, the champions and the example to look at for your service users.

Undertaking such a role can be incredibly rewarding, but also challenging. The board of trustees and staff should value and recognise the unique knowledge that comes with lived experience. This, although different from professional knowhow other board members might have, is just as important. It will be a sustainable and efficient way to make sure the group is achieving the best possible results, with a board of trustees that really can represent the heart and soul of the group.

This week is Trustees week and now more than ever I would like to thank all those who are giving their time and sharing the knowledge and skills of their lived experience in Trustee roles in our groups. I would like to encourage those who have not yet recruited trustees who can really empathise with their clients, to consider the option.

Happy trustees week everyone!

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